Who We Are

N2 Learning provides online tuition in Maths and English for KS2, KS3 and GCSE students across the UK. For the purposes of UK data protection law, N2 Learning is the "data controller" of the personal information described in this policy.

If you have any questions about this policy or how we handle your information, you can reach us using the details in the Contact Us section below.

Information We Collect

We only collect personal information that you choose to give us. Currently, the only way this website collects personal information is through our "Book a Call" enquiry form. When you submit this form, we collect:

• Your name (as the parent or guardian making the enquiry)
• Your telephone number
• Your email address
• Your child's school year group, so we can recommend the right level of support
• The subject(s) you are interested in and your preferred lesson type (group or private 1-to-1)
• Any additional details you choose to share with us in the enquiry form

We do not use analytics, advertising or tracking tools on this website, so we do not automatically collect browsing data, device information or usage statistics about visitors.

How We Use Your Information

We use the information you provide to:

• Respond to your enquiry and contact you to discuss tuition
• Understand your child's needs so we can recommend suitable support
• Arrange and deliver tuition, if you choose to go ahead
• Keep you updated on your child's progress, if you become a customer
• Meet our legal, safeguarding and accounting obligations

We do not use your information for any automated decision-making or profiling, and we do not sell or rent your personal information to anyone.

Our Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal information:

• Legitimate interests — to respond to enquiries submitted through our contact form
• Contract — to provide tuition services once you have agreed to proceed with us
• Legal obligation — where we need to retain records for safeguarding, tax or other legal requirements

Sharing Your Information

We do not sell, rent or trade your personal information. We may share your information with trusted third parties strictly where necessary, such as:

• Email and communication providers we use to contact you (for example, when replying to your enquiry)
• Tutors delivering your child's lessons, where relevant to arranging and running tuition
• Regulators, law enforcement or other authorities, where we are legally required to do so

We do not transfer your personal information outside the UK.

How Long We Keep Your Information

We only keep your personal information for as long as we need it. If you make an enquiry but do not go on to book tuition with us, we will keep your details for a reasonable period in case you wish to get back in touch, and will delete them if they are no longer needed. If you become a customer, we retain records for as long as your child is receiving tuition, and for a further period afterwards where we are required to do so for safeguarding, insurance or accounting purposes.

How We Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse or unauthorised access, including restricting who can access it and using secure methods to store and communicate information. No method of transmission over the internet is completely secure, but we work to protect your information using practices appropriate to the type of data we hold.

Children's Information

Our tuition services are for school-age children, but our enquiry form is designed to be completed by a parent or guardian, not by the child directly. We only collect limited information about a child (such as their year group and the subjects they need help with) as provided to us by their parent or guardian, and only use it to arrange and deliver appropriate tuition.

Cookies

This website does not use cookies, analytics or advertising trackers. If this changes in the future, for example if we add analytics to help us understand how the site is used, we will update this policy and, where required, ask for your consent.

Your Rights

Under UK data protection law, you have the right to:

• Ask us what personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your information, where we are not required to keep it
• Ask us to restrict or object to how we use your information
• Ask us for a copy of your information in a portable format
• Withdraw consent, where we are relying on consent

To exercise any of these rights, please contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.

Changes to This Policy

We may update this policy from time to time, for example if we change how our website works or what information we collect. Any changes will be posted on this page with an updated "last updated" date above.

Contact Us

If you have any questions about this policy, or want to exercise any of your rights over your personal information, please get in touch: